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Expertise

UX Design // Service Design // User Experience Research // Human-centered Design // Design Strategy // Experience Strategy // Design Research // Innovation Methods // Creative Ideation and Facilitation // Product and Design Management // Business Design

Education

Masters in Design Management Masters in Spatial Design Bachelors in Design

 

For 16 years, I've helped organizations understand people—creating products, services and experiences that people love and adopt.

From real estate and healthcare to finance, education, and consumer electronics. I have worked across many industries— from startup to fortune 500 companies. It's helped me drive innovation and cross pollinate ideas across the industries.

I've lead teams of designers, researchers and strategists to create a culture of human-centered product development. I've helped early stage organizations align user experiences with their product proposition and business goals. In mid-to-large organizations I have created practices to better integrate design to drive seamless product development process.